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random bug

shap
Sun, 17 Jan 2021 00:49:05 GMT

(faced on a specific color created) - filter by color on timeline or relationship view (COLOR HAS, with only 1 filter) - some events categorized (color) did not appear - only delete the color / reaffect all events worked

aeonjess
Mon, 18 Jan 2021 05:00:05 GMT

Hi, From what I understand, this is a problem with a specific colour that you created? Are you able to send through the timeline file to support@aeontimeline.com ? and tell us what the colour is, and which events do not appear in the filter? This will help us work out what the problem is. Jess

shap
Mon, 18 Jan 2021 18:11:12 GMT

hmm ... let me remember. No : i just updated the name of an existing color. No i don't send the timeline file. As for the color : i can't remember, sorry (orange but not sure)

aeonjess
Wed, 20 Jan 2021 23:44:57 GMT

Do you remember what the name is that you gave the colour when it wasn't filtering properly? Jess

shap
Fri, 22 Jan 2021 10:08:13 GMT

I updated them after for other reasons if I remember well, so not sure. Try with : Faits réels, Faits romanesques, Pistes

aeonjess
Mon, 25 Jan 2021 00:22:26 GMT

Hi, Unfortunately we weren't able to reproduce this error using those colour names, let us know if you come across it again, and then take note of the name of the colour, and the name of the event that isn't being filtered. Jess