aeontimeline

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Freezing

vmjaskiernia
Tue, 10 Jul 2018 01:56:06 GMT

I just tried to open up a file on AeonTimeline. I realized a few moments later that it was the backup that had been loaded. So I went back and hit my original file and the program froze. It mentioned something about pdfs and embedded images in the Timeline, and now it won't open. I restarted my computer and again- same problem. I click on my timeline and Aeon freezes.

vmjaskiernia
Tue, 10 Jul 2018 02:01:40 GMT

And now it won't open at all.

vmjaskiernia
Tue, 10 Jul 2018 02:07:10 GMT

I tried to uninstall it and reinstall and I'm getting errors about 'Error opening file for writing.'

vmjaskiernia
Tue, 10 Jul 2018 02:51:40 GMT

I managed to redownload the program and it opens again, but when I try and open a timeline it continues to freeze. Sorry for all the updates, but this is important, and I'm trying to fix it as I go.

vmjaskiernia
Tue, 10 Jul 2018 02:57:21 GMT

Ok, I had the timeline in Dropbox and I restored a previous version. I didn't make too many changes since then so it's alright. Not sure what happened and can't really delete this thread.

aeonjess
Wed, 11 Jul 2018 00:45:59 GMT

Hi, I'm glad you were able to find a version that worked. Are you able to send through the timeline file that isn't working to support@aeontimeline.com ? This might help us work out what the issue was so it won't happen again. Jess