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If I buy the current iOS app right now, would it be upgraded to V3 for free?

Thu, 06 May 2021 03:44:51 GMT

I’ve seen in the V3 blog post that buying V2 after December will allow me to get V3 for free when it comes out. Would this apply to the iOS version or should I wait for V3 to come out before I purchase anything?

Fri, 07 May 2021 01:28:31 GMT

Hi, Unfortunately no, the offer to upgrade to version 3 for free if you buy version 2 after December is only available for the Desktop version, so it may be best for you to wait for version 3. We are still working how we will handle iOS users, unfortunately Apple provides us with no way to verify existing customers and have forced us to create a new developer account for the next release, so it is impossible for the application to be offered a free update for existing users. We are currently trying to work out the fairest and cleanest way to support our existing users as they upgrade to version 3. Jess

Fri, 28 May 2021 09:53:54 GMT

Omnigroup does this by detecting a previous install on the device. There are probably other issues surrounding their ability to do that but just FYI, some apps do offer this exact functionality. It may be that it's a timing thing, i.e. the app can't detect when the previous version was installed and thus can't so 'free if purchased after...' scenarios, however it might be possible to offer a discount for previous purchasers of iOS devices (in a perfect world, which of course it is not :)