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Can I recover my sync?

shiosaku
Mon, 18 Jan 2021 22:02:17 GMT

I had a problem with my computer and I had to move my folder with the Scrivener project, but now the timeline doesn't recognize the old sync data... is there a way to tell the programm that the new sync project is the same?

aeonjess
Fri, 22 Jan 2021 00:57:50 GMT

Hi, When you say that timeline doesn't recognize the old sync data, are you saying that when you sync with the Scrivener project the sync binder is showing everything as unsynced? Was it just the location of the Scrivener project that changed, nothing else? Jess

shiosaku
Tue, 06 Apr 2021 23:02:52 GMT

Sorry, I did not get any notification that they had responded to me and I assumed they had not ... And yes, only the location of the project changed.

aeonjess
Fri, 09 Apr 2021 06:28:08 GMT

Hi, Are you able to email the Scrivener project and timeline file to support@aeontimeline.com? This will help us work out what the problem is. Jess