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Unable to Sync AT with Scrivener For windows versions 1 or 3 Beta.

xmuaddweebx
Fri, 17 Jan 2020 00:35:51 GMT

Aeon Timeline has been crashing all day for me while trying various methods of syncing it with Scrivener. I've tried one event at a time. I've tried 10. I've tried all 334 events in my AT document. It doesn't matter the number. As soon as I hit the X to close the sync window, the program begins to work on what I assume is the creation of the entities within Scrivener 1 or 3 and crashes. I sent one crash report earlier but it'd be the same one over and over so I don't think it's worth sending multiples. I can understand Scrivener 3 Beta not working because of the frequency of the changes made to the beta, but the error is the same in 1.

aeonjess
Sun, 19 Jan 2020 03:50:34 GMT

Hi, Sorry you are having problems syncing with Aeon Timeline. We have looked through what we think is your crash report, and it looks like it is something to do with syncing your colour names. Are you able to send through your timeline file and Scrivener project to support@aeontimeline.com ? This will be the easiest way to figure out what the exact problem is. Jess