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Display contents are not customizable

henrylee
Sat, 15 Jul 2017 12:12:27 GMT

I am not able to add items in the display settings/display contents for expanded events area. The drag and drop feature doesn't work, and once an item is removed, it's gone for good. How annoying.

henrylee
Sat, 15 Jul 2017 12:16:57 GMT

I restarted the app, which seems to have fixed the issue. Sorry, I didn't see the posts below which said the same thing. Thanks!

kivimakiatelier
Sat, 12 Oct 2019 19:31:34 GMT

Same here on an iOS Mac. I will try a restart and see if it works

techtools4authors
Sun, 22 Dec 2019 20:55:40 GMT

I have the same issue. I'm on Mac Catalina with AT v2.3.16. I've closed AT and restarted my laptop (multiple times) and the issue remains. I open Display Settings from the Display icon and try to add fields into the "Display contents from expanded events" choices. I can't grab them to drag. I've tried various combinations of keys (Shift + Command, Command and the mouse, Option + Command, Control + Command) and nothing is working. I can remove items but then can't add them back.

aeonjess
Mon, 23 Dec 2019 09:07:19 GMT

Hi, Sorry to hear you are still having these problems even after you close and reopen the timeline file and restart the application. Are you able to open one of our example timelines and see if you have the same issue on these files? Jess