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iOS Timepicker bug

Jane
Wed, 16 May 2018 08:16:16 GMT

Hi. There is an annoying bug in the iOS version, which appears on both existing and new timelines. When i change the Time of an event, every second or third time this automatically results in an unwanted change of the date as well. It doesn't matter if i roll the hour back or forth. The date change occurs on both occasions. I would understand if it rolls to the next or last day "around midnight", but thats not what happens. For example, if i only change the time about one hour from 3 to 4 am, the date hysterically jumps from 17th march to 3rd january... I don't know why this happens a lot of times. I can't find a single way to reproduce this. It rather appears randomely. Thanks for your help.

aeonjess
Sun, 20 May 2018 03:04:56 GMT

Hi, We have been trying to replicate this problem, and haven't seen it so far. Are you able to tell us what iOS version you are using, and what device? Jess

Jane
Tue, 05 Jun 2018 13:32:51 GMT

Hi. Sorry for the delay, I tried to catch the bug on tape. Finally got it. Any place to upload a small Screen recording vid from a complete new timeline? iPad Pro 10.5, happens on both the latest 11.3.x and 11.4

aeonjess
Wed, 06 Jun 2018 05:41:43 GMT

HI, Is is small enough to email to us at support@aeontimeline.com ? If it is too large to send through email, you could use a free file sharing service like dropbox or hightail. Jess

Jane
Tue, 12 Jun 2018 08:53:35 GMT

Did you find a reason for that bug? Hoping for a fix in the next time

aeonjess
Wed, 13 Jun 2018 05:25:51 GMT

Hi, Yes we found what the problem was, and the fix will be available in the next update. The problem is due to the date not being updated properly if the date picker opens up on the time tab (the clock icon), which would happen if the last thing you edited was the time of an event. So in the meantime, you can get rid of this issue by clicking on the date tab( the calendar icon), then back to the time tab before you change the time of the event. This will set the date properly, so you won't see this issue. You only need to do this if the calendar opens up on the time tab by default. Jess

Jane
Wed, 13 Jun 2018 07:03:36 GMT

Great news, thanks. I've been wondering if I was doing something wrong as nobody else seemed to have those issue. Will try the workaround till the next update. Thanks!!