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Problems with activation/deacitvation of licence.

noba
Wed, 15 Jan 2020 14:36:29 GMT

I tried to register my licence of AT2 under linux/wine -> the only result was an errorbox which simly said error. That was yesterday. Today i tried to unregister my licence from the windows machine for another try to register it under linux. But in windows there's an error too. Telling me, it's not possible now, try again later.... So my question: Are there general troubles with paddle nowadays or is it just accidentally?

aeonjess
Wed, 15 Jan 2020 23:35:32 GMT

Hi, At the moment we are stuck using an older external library for the deactivation, which can cause issues on some Windows machines. This will be fixed in the next version of Aeon Timeline. If you need to deactivate a license on a Windows machine, email us at support@aeontimeline.com the license code and we can do it for you. Jess